Entrepreneurs want a business where they can get into the kitchen, meet customers and stay engaged vs. sitting in a back office doing paperwork
Talk to a Pancheros Mexican food franchise owner, and he or she will tell you they love two things: the food and the customers.
While they definitely wanted to own their own business, what these can-do operators will also tell you is that they did not want to sit behind a desk all day, pushing paperwork. In many cases, they’d had enough of that in their former careers! So, when they found the fresh, fun opportunity that Pancheros provides, they were all in.
Plugging into the community
For some owners, that means visiting with customers when they are at the counter or in the dining room, as well as finding out what their passions are, and then finding ways to plug in. School events, fundraisers and more are places where you’ll often find the local Pancheros team pitching in and helping out.
“I really enjoy interacting with the customers, and also meeting them out in the community,” says P.J. Miller, a Pancheros franchise owner in Sioux Falls, SD. “My favorite thing about us, of course, is the food; it stands alone in terms of simplicity and freshness, and our speed of service also stands above the rest. We give back any way we can from donations to fundraisers to being part of some golf tournaments. We want to do what we can as a small business to support our community.”
Creating ways to obtain work-life balance
“A Pancheros Mexican food franchise also allows owners to build a team where everyone is realizing their goals”, says Tyson and Shelly Robinson, franchise owners in Iowa.
“Having a well-equipped staff has helped us have more flexibility in our schedules; we take care of them, and they take care of our restaurant,” Shelly Robinson says. “We have the flexibility to take time for other things that maybe working a 9-to-5 job, or working for someone else, might not allow us to do.”
Pancheros’ pursuit to build the perfect burrito dates back to 1992, when founder Rodney Anderson opened the doors of his first restaurant in downtown Iowa City, Iowa. Since then, the brand has grown into 13 states with approximately 70 locations and gained a loyal fan following. The concept stands apart from other big-name burrito concepts because of its quality ingredients, faster service and better burritos. However, almost anyone would agree the most distinguishing factors for Pancheros are its innovations — the fresh-pressed tortillas and proprietary ingredient mixing spatula, BOB the Tool.